Privacy Policy

1. Who We Are

Toolbelt ("we," "our," or "us") operates Toolbelt.network, a trades operations platform for contractors and service businesses. Our contact email is [email protected]. Mailing address available on request.

2. Information We Collect

We collect information you provide directly, including:

• Account registration data (name, email address, password)
• Business profile information (trade type, company name, rates)
• Job, customer, invoice, and scheduling data you enter into the platform
• Payment and billing information (processed via GoDaddy Commerce — we do not store card numbers)
• Communications you send to our support team

We also collect usage data automatically, including IP address, browser type, pages visited, and feature usage through standard server logs.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Toolbelt.network platform
• Process payments and manage your subscription
• Send transactional emails (account confirmations, password resets, onboarding)
• Respond to support requests
• Analyze usage patterns to improve features
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Belt AI and AI Features

Our Belt AI features are powered by Anthropic's Claude API. When you use Belt AI, the content you submit (job descriptions, customer details, quote requests) is sent to Anthropic for processing. Please review Anthropic's Privacy Policy for details on how they handle data. We do not use your Belt AI inputs to train AI models.

5. Data Sharing

We share your data only with:

• GoDaddy Commerce — for payment processing and subscription management
• Anthropic — for Belt AI features (see Section 4)
• Infrastructure providers — hosting and database services necessary to operate the platform
• Law enforcement or regulators — when required by law

6. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription, your data is retained for 90 days before deletion, giving you time to export records. You may request earlier deletion by contacting us at [email protected].

7. Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us at [email protected].

9. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the platform. Continued use of Toolbelt.network after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy? Contact us at [email protected].